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frequently asked questions

What materials do you use?

Every Ze’or piece is crafted using high-quality metals like sterling silver and solid gold (14k/18k), paired with natural or lab-grown diamonds, and carefully sourced precious or semi-precious stones.

How do I choose the right size?

We recommend referring to our sizing guide for the most accurate fit. If you’re unsure, our team is always here to help you find your perfect size before you place your order.

Will my jewelry tarnish over time?

Silver may naturally oxidize with time, but it’s easily restorable. Our gold pieces are made to last. With the right care, every Ze’or piece is designed to stay with you for years, not seasons.

Is your jewelry suitable for everyday wear?

Yes—Ze’or is designed for real life. From daily staples to statement pieces, our jewelry balances durability with elegance so you can wear it your way, every day.

Do you offer customization?

Yes. We create bespoke pieces from scratch—designed exclusively for you, with your choice of stones, metal, and details. Every custom piece is a one-of-one, made to hold your story.

Can I request special finishes or engravings?

Special finishes and engravings are available only on custom pieces, allowing us to create something truly personal and considered for you.

What is the delivery timeline for my order?

Ready pieces ship within a few days. Custom creations take a little longer. Timelines are shared clearly at the time of order.

Do you provide certification?

Yes. Diamonds and select gemstones come with relevant certifications or quality assurances.

How should I care for my Ze’or jewelry?

Keep your pieces away from moisture, perfumes, and harsh chemicals. Store them in a soft pouch, and clean gently to maintain their natural glow.

Can I wear my jewelry in water or while working out?

We recommend removing your pieces before exposure to water, sweat, or impact to preserve their finish and longevity.

Are your pieces hypoallergenic?

Our jewelry is crafted with skin-friendly materials. However, if you have specific sensitivities, we recommend choosing solid gold options for maximum comfort.

Do you accept returns or exchanges?

For Returns and Exchanges kindly refer to our Policies.